This Privacy Policy describes how Navee ("we," "our," or "us") collects, uses, and protects your information when you use our AI character chat application (the "Service"). We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
1.1 Information You Provide
- Chat messages and conversations with AI characters
- User preferences and settings
- Feedback and support communications
1.2 Automatically Collected Information
- Device information (device type, operating system version)
- App usage data and analytics
- Crash reports and performance data
- IP address and general location information
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our AI chat service
- To personalize your experience with AI characters
- To improve our app's functionality and user experience
- To analyze usage patterns and optimize performance
- To provide customer support and respond to inquiries
- To ensure the safety and security of our platform
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information:
- Data is encrypted during transmission and storage
- Access to personal data is restricted to authorized personnel only
- Regular security assessments and updates are conducted
- Chat history is stored locally on your device when possible
Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety, or that of our users
- With service providers who assist in app functionality (under strict confidentiality agreements)
5. Third-Party Services
Our app may use third-party services for analytics, crash reporting, and AI processing. These services have their own privacy policies:
- AI processing services for character responses
- Analytics services for app improvement
- Cloud storage services for data backup
We encourage you to review the privacy policies of these third-party services.
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Chat history: Stored locally on your device and can be deleted by you at any time
- Usage data: Retained for up to 2 years for analytics purposes
- Account information: Retained until you request deletion
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request information about the data we have about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Disable analytics and data collection in app settings
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in the app
- Sending a notification through the app
- Updating the "Last Updated" date at the top of this policy
© 2024 Navee. All rights reserved.